For years, observability sat quietly in the background of enterprise technology, an operational tool for engineers, something to keep the lights on and costs down. As systems became more intelligent and automated, observability has stepped into a far more strategic role. It now acts as the connective tissue between business intent and technical execution, helping organizations understand not only what is happening inside their systems, but why it’s happening and what it means.

This shift forms the core of a recent Tech Transformed podcast episode between host Dana Gardner and Pejman Tabassomi, Field CTO for EMEA at Datadog. Together, they explore how observability has changed into what Tabassomi calls the “nervous system of AI”, a framework that allows enterprises to translate complexity into clarity and automation into measurable outcomes.